Shipping Policy

DOMESTIC SHIPPING POLICY (Within  INDIA)

Product Status: “In-stock” :

Shipping: Product will be shipped within 24 business hours of placing the order.
Delivery: Normal delivery timeline for the product is between  2-7 business days from the date of dispatch.

Product Status: “Pre-order” :

Products marked under “Pre-order” status are not available for immediate shipping. Such products are shipped only after it comes in stock and follows the normal delivery timeline as mentioned above for “in-stock” products.

For knowing the estimated delivery time of “pre-order” status products kindly drop an inquiry mail on info@d-eternal.com

Keep in mind that if your order contains custom cubes, custom-cut stickers, set-up services, customized clothing, or a pre-order it is exempt from same day processing as your order will need additional time to be prepared. You may write to info@d-eternal.com in to know the expected dispatch and delivery time. Custom cut stickers are usually shipped the same day, but if they are ordered near our cutoff, they may be prepared and shipped the following business day.

Same day product dispatch  cutoff times:

Monday - Sunday:  2pm IST

National Holidays: Orders which are placed on national holiday will be shipped on the next business day.

Important note: If your cart contains both “in stock” and “pre-order” status products, we recommend you to please order them separately as in such cases delivery timeline will be as per “pre-order” status products and the whole order will be shipped when it comes in stock.

The orders cannot be shipped to PO boxes or military addresses.

Rural addresses require two or more additional days to deliver.

We offer free shipping and COD service only above the order value of INR 149 (except if you have added Apparel and Event Tickets)

For resolving any issue faced during shipping feel free to write to info@d-eternal.com